Saturday, October 20, 2012

Enjoy a Meal or Join a Protest...

September 29th


Spain’s financial woes are world famous at this point, but as American
expatriates living in Madrid, we're strangely removed from the
economic reality of the average Spaniard – and even from our ordinary
lives in the States. However, we have a little more sense of
solidarity this year, as, like the Spanish, we have made some budget
cuts. With college tuitions and our return to the States looming
before us, we had to say good bye to the nice woman who helped keep
the apartment clean. Also, though eating out is a common pastime in
Spain and had become a frequent habit for us, like many Spaniards, we
have cut way back on that.

So it was a special occasion when we decided to go out to dinner
Saturday night. We wanted to visit the Barrio de las Letras
neighborhood, where the stores and galleries were participating in a
design exhibit, and then go to an Asian restaurant, preferably a fancy
one, as the girls love an excuse to dress up. Matt found one near that
neighborhood. Normally it was quite pricey, but they had a major
discount for the night, 40% off. And it was double plus fancy as it
was located in the 100-year-old Westin Palace Hotel. Perfect.


In the cab on the way to the barrio, the driver mentioned that there
were demonstrations planned for tonight at Plaza del Neptuno, so we
might have a bit of trouble driving to our destination.

Uh oh, said Matt, that is where the Palace Hotel is, as well as the
Parliament Building. Just three days ago, it was the site of one of
the worst clashes between protesters and the police that Madrid has
seen during this tense economic downturn. Over 60 people were injured
in violent clashes. Some of the photos from that event were disturbing,
but I love this one that got a lot of press, of a cafe owner gaurding people who have taken refuge inside.



We decided not to worry. The design exhibit was a lot of fun. The
atmosphere was festive, with the streets full of people enjoying the
stores and booths and the decorations that had been put up in the
streets. These photos are all from the event's official website, www.nuevo-estilo.es










We were tempted to buy various items, old globes, jewelry, lovely
ceramics, but we kept to our austerity measures and saved our pennies
for the dinner.

As we walked towards the Plaza the crowd began to change. Intermingled
with the tourists and people enjoying a night out were others looking
more grim, some carrying protest signs. It became progressively more
crowded and we could see many thousands of people in the Plaza before
us, some chanting, some blowing whistles.


It did not seem possible to cross that Plaza, but the hotel was not
far to the left of us. Maybe if we stayed close to the sides of the
buildings we could squeeze our way through. I was struck by the
difference in the mood of this demonstration compared to the
occupation of Puerto del Sol just a year and a half ago, at the
beginning of the Arab Spring and Occupation movement. Then there was a
sense of gaiety and humor. The mood this night ranged from mere
boredom to angry desperation. With so many unemployed in Spain, many
have little else to do.

We were feeling quite self-conscious about our fancy dress. Here and
there were small groups of people sat together in the midst of the
crush. I looked at them nervously, recalling news stories of people
trampled in crowds.

As we squeezed our way toward the hotel entrance, we came right up
against the police barrier. On the other side of the metal gates was a
row of policemen in riot gear. And right behind them, the entrance to
the restaurant. Maybe we could ask one of these nice policemen to let
us through? After all, we are so nicely dressed. Matt was looking
incredulous – What are we doing here!? These are the very barriers
that the crowd stormed three days ago, and the police responded with
rubber bullets and truncheons.
 
 
 
 
 It could happen again at any moment. He herded us back through the crowd.

Once out of the plaza the crowd thinned. As we made our way down a
dark street toward the back of the hotel, I couldn’t help but feel a
twinge of guilt that I was not staying to chant and hold a sign. But
exactly for what solution was so unclear. Anyway, I was really looking
forward to a nice dinner.

There was a hotel service entrance with a guard standing outside. We
told him that we had reservations for dinner but could not get in
through the front. He showed us in and handed us over to a young woman
who had us follow her down several narrow halls, into a storage room
with sacks and barrels of food and then through the kitchens. The
cooks and waiters watched us with surprise as we walked gingerly over
slippery floors.

After the noise and confusion, first of the protest and then of the
kitchens, it was a shock to go through the swinging doors into the
luxurious hush of the Palace Hotel lobby, encircled in columns and
bouquets of fresh flowers. I was momentarily confused by the
tranquility of the elegantly dressed diners. Were they unaware that
they were like prisoners, barricaded in the hotel, with just the glass
dome and a veneer of luxury separating them from the riotous crowd in
the plaza?




And what a dome, commissioned by Charles III in the 18th century as a
meeting place for the crème of Madrid society. What fun, just for an
evening, to imagine being that crème, carried above the fray by
centuries of privilege and unerring good taste.

From the lobby, we were led into the restaurant. With the carpets, painted tapestries, silk
cushions and pillows, that luxurious hush was even deeper, the protesters yet further away.



 

After finishing our drinks, appetizers, Peking Duck, desserts and
sesame encrusted walnuts, we stepped back outside, leaving by the main
entrance of the hotel this time. We now found ourselves on an empty
street, facing the protesters on the other side of the barricades. A
phalanx of armored cars stood between us and them. It felt as though
the crowd was specifically protesting against us.

We escaped through another set of barriers and side streets and were soon on Gran Via. Always noisy and crowded on a Saturday night, it was especially congested due to the rerouting of traffic for the protest. We thought we would escape into the metro, but that was closed off due to strikes. At least the taxi drivers are benefitting from this mayhem!

I suppose the best way for us to help the Spaniards is just by spending our money here, even when it puts us on the other side of the barriers.  Hmmm. I may not be helping by posting this. To our friends and relatives in the U.S. Please do not hesitate to come visit. We promise not to take you to any protests! (Unless you want to go :=)

Claire and Iris with the Palace Hotel behind, and, further back, the Protest behind police barriers.


 

Thursday, October 18, 2012

Taking on the Croatian National Team (guest post from Matt)

“Sorry to bother you on a Sunday night,” my boss started apologetically over the phone, “but I’ve been called away to a press conference in London on Wednesday, so I need a replacement for my keynote speech at the Croatian User’s Group meeting on Tuesday night. The audience is a few hundred people. Can you go? I know you’ll be in Milan Tuesday morning, and it’s just across the Adriatic….”

Dubrovnik, Croatia
I was interested. I’d never been to Croatia, and everyone said that it was such a nice place. “So the conference is in Dubrovnik?” I asked hopefully, remembering the photos I’d seen of its broad beaches and ancient city walls.

“No, Pula,” he replied.

“Pula?” I wondered out loud. I’d never heard of it.

“Look into flights, and we’ll make a decision in the morning,” he concluded, “Talk to you then.”

Planes, Trains and Automobiles

Sure enough, there was a place called Pula in Croatia, and it even had an airport. I put the destination into the travel website, and searched for flights from Milan. The first sign of a problem was when it asked whether I wanted a maximum of three connections or four connections. There were no direct, one-stop or even two-stop flights; most options involved an overnight stay along the way.

So I tried other airports. There was one in Rijeka – no better. Zagreb? A 3 ½ hour drive away. Trieste? A two-stop connection followed by a 2-hour drive. There was just no way to fly there in time.

OK, then, how about taking the train? Italy has fast trains, but I soon discovered that they don’t go in the direction of Croatia. I even checked on the ferry from Venice to Pula; not only would it take 8 ½ hours, but it was suspended until next summer.

Milan to Rovinj - 505 Kilometers
So I resorted to a distinctly American approach to the problem: I’d just rent a car and drive. The ever-optimistic Google Maps claimed that I could get to Pula in just over 5 hours. That would be (just) enough time to finish my presentation in Milan and arrive an hour or so ahead of my speech in Croatia.

My European colleagues registered shock and disbelief the next morning when I announced my plan to drive 500 kilometers (325 miles) in an afternoon. They considered it to be a rash and dangerous enterprise, as if I there were roving bandits and booby traps along the way. But I assured them that there was no alternative.

My boss was satisfied. “I’ll have the organizers send you the agenda,” he declared, sealing the deal.

“Could you also send me a copy of your presentation?” I asked.

“I never got a chance to put it together, but I’ll send you the abstract,” he said casually.

Soon afterwards, I received an email with the agenda. As I opened it, I saw that the conference wasn’t in Pula after all; it was in a place called Rovinj. I searched for the name of the venue on the Internet, and up popped a picture of an island. The hotel was offshore, reachable only by a boat that left once an hour. Fortunately, the keynote timeslot was later than I had thought – 8 PM. It would be a cinch to make it in time.

An Afternoon’s Drive

I wrapped up my presentation in Milan right on schedule Tuesday morning, and was on the road at 11:37 AM. The first 3 ½ hours of my trip would be on the Autostrada from Milan to Trieste, where the speed limit is 130 km/h (81 mph). This was also the speed that Google Maps would have used for its calculations, so I’d have to average that to stay on schedule.

Fiat Grande Punto 1.2
Unfortunately, due to the short notice of my trip, Avis had only been able to rent me a small Fiat Punto. I soon learned that at 130 km/h in top gear, its little 1.2 liter engine ran at 4000 RPM. But worse, it didn’t have any cruise control; instead, it had a speed limiting alarm that would sound any time I exceeded 130 km/h. All afternoon, I listened to the pitch of the engine as it whined like a blender set on “liquefy” to keep my speed as best I could between 125 and 129 km/h.

Very few Italians actually drive the speed limit. Italy is not populated with German engineers trying to get within 1/10 of a kilometer per hour of the posted limit, or conservative French civil servants who actually believe in speed limits, or Spaniards who are paranoid of hidden speed cameras. Italian drivers are of two types – those that hurtle forward franticly as if their house is burning down, and those who don’t seem to care whether they ever reach their destination. Both types use turn signals erratically, apparently having been taught that it’s dangerous to reveal your intentions to the enemy. Cars going half the speed limit swerve into the lane in front of others going three times as fast, sandwiching hapless others like me in between.

By the end of the afternoon, I could see the source of my colleagues’ concern. It would have been easier to deal with roving bandits. But by some miracle, I made to Trieste without incident. I wasn’t distracted by the beautiful vistas of the Alps, and I didn’t yield to the temptation to stop to see Verona, Padua or Venice along the way. Soon I was navigating the relatively relaxed roads of Slovenia and Croatia.

I made a wrong turn in Slovenia, and encountered a bridge closure in Croatia, so I just missed the 5:30 PM boat to the hotel. But no worries – the 6:30 PM boat would do fine; and I’d have a little time to finish the presentation while I waited. I selected some of the flashiest animations from our recent global conference that I deemed worthy of a keynote, and walked to the concrete dock at the appointed time for the boat.


Rovinj at Night

I must have looked awkward in my suit among the crowd of German and Croatian tourists. I had time to survey the little harbor, with the picturesque old town on the far side. The town church stood at the top of the hill, illuminated in the dusk. I could also make out the dark silhouettes of islands offshore. Croatia did seem like a nice place.

A Command Performance

The conference host met me at the boat dock of the island. He was obviously relieved to see me. “You can imagine my worry,” he confided.

The island and hotel were both beautiful, and the expansive lobby was filled with people. My host showed me into a long, narrow conference hall. It could have held a few hundred people, but few of the seats were occupied. Another company was presenting a breakout session in Croatian.

Hotel Istra
I assumed that when the keynote slot came, the hall would fill. I counted off the attendees that were already in the room – just over 50. But as I stepped up to the podium, no one else came in. Instead, a few people stood up and walked out.

In all the keynote speeches I’d ever given, from Moscow to Lagos, Oslo and San Francisco, customers have been really interested to hear the latest news from our company. But as I launched into my topic at the Croatian Users Group meeting, supported by all the flashy new animations, even the handful of people who remained seemed distracted. Some were checking their iPhones.

At random intervals, loud whoops, groans and cheers would come from the partition behind me. I was confused and annoyed, but did my best to maintain my composure. When I concluded, the audience clapped politely, then jumped up and raced out of the room.

Congratulations on the Second Goal
My host came up to me afterwards, clearly sensing my perplexity. “We’ve been a bit unlucky tonight,” he said sheepishly. Croatia’s World Cup qualifying football match was moved to 8:00, just when your speech started. So I’m afraid that a lot of people decided to watch that in the lobby rather than attend the keynote.”

Croatia beat Wales 2-0 in their qualifying match. But the team's victory over me was somewhat more lopsided.
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